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Innovative Technology Seamlessly Manages Inventory and Allows for Real Time Rate Quote and Reservation Submittal with One Simple Application
LOS ANGELES (December 11, 2008) - Oakwood Worldwide, the leading global temporary housing provider, today announces the enhancement of its existing online inventory availability application, which offers immediate access to housing options for its guests and clients across the globe. The enriched application, OLR 2.0 (Online Reservation version 2.0) launches after more than four years of collaborative preparation and now adds real time rate quote and reservation submittal capability to its existing search functionality. With the launch of OLR 2.0, Oakwood now has the most advanced reservation system in the industry providing one seamless reservation system to meet the needs of its clients and guests.
"Oakwood Worldwide has the largest inventory of temporary furnished apartments in the industry, and we are continually looking for innovative ways to improve the way we search to find the right furnished apartment or home for our customers," says Gavan James, SVP of Corporate Housing for Oakwood Worldwide. "The enhanced reservation application not only streamlines the process of finding the ideal apartment for each client and guest but enables us to seamlessly reserve it in real time through a one-step reservation process, thereby increasing customer satisfaction and our internal and external efficiencies."
Oakwood's customized inventory availability software application allows the company's dedicated reservation and sales professionals to quickly and easily search its expansive inventory of furnished apartments in every market. The enhanced reservation process benefits Oakwood guests and relocation professionals by reducing the time it takes to locate and reserve the temporary furnished apartment that best meets their needs.
In addition, the enhanced online reservation system will:
- Provide accurate rate quotes for clients based on their specific housing requests.
- Seamlessly integrate reservation information from different applications to make availability search results in real time.
- Enable reservation professionals to respond quickly to customer inquiries.
"Oakwood always focuses on what's important to our clients and guests," says James. "Due to our vast inventory, we needed a powerful program that most effectively sorts and locates the thousands of locations we offer. With this new technology, we can elevate the level of customer service we deliver to our guests and ensure they receive the best housing solution possible."
About Oakwood Worldwide
Oakwood Worldwide is the global leader and provider of furnished and serviced apartments. For one need or many, local or around the globe - Oakwood offers flexible, easy-to-use, custom solutions to meet any temporary housing need.
A wide range of inventory and supplier management options allows Oakwood to provide the optimal housing solution whenever and wherever needed. With more than 3,500 Oakwood associates worldwide, nearly 23,000 apartments, and more than 300 network partners, Oakwood can meet any need and delivers with reliability their clients can trust.
Their staff of trained professionals throughout the world, innovative technologies and their unparalleled customer service have made Oakwood the premier choice in temporary housing solutions for nearly 50 years.
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