July 19, 2011 - Los Angeles, CA – Oakwood Worldwide, a leader in the temporary housing industry, is relocating its Phoenix-based Worldwide Sales and Service Center to a larger facility in the Phoenix metro area. The center is core to Oakwood's service delivery model , providing 24/7/365 sales and customer service, as well as housing international bookings, hotel bookings, and centralized accounts receivable & payable teams. The new building will house the current staff of 140 Associates as well as provide room for expansion.
"Oakwood has had a centralized sales and service facility in Phoenix for 13 years, and we are happy to be staying in area and with this great team of Associates – some of whom have been here since the center opened," notes Matt Hagler, Senior Vice President of Operations and Service Excellence for Oakwood. "The area offers a highly skilled service-industry workforce as evidenced during our long tenure in the area, and supports Oakwood's commitment to deliver world-class customer support."
The improved capabilities of the new location include the ability to host a data center, conference room facilities for up to 80, and new work environments for the 140 Associates. Oakwood has already taken advantage of the space by adding team members to the newly formed Americas Operations team, servicing clients and suppliers in North, Central and South America.
Oakwood has chosen several local Phoenix businesses to work with on renovation and design for the new property, including Michelle Romero, I.I.D.A., for the interior design and Airpark Signs & Graphics on the interior and exterior signage. Associates began moving into the new space on June 13, 2011; however construction will continue through the end of the summer.
About Oakwood Temporary Housing
Oakwood is the global leader and provider of furnished and serviced apartments. For one need or many, local or around the globe - Oakwood offers flexible, easy-to-use, custom solutions to meet any temporary housing need.
A wide range of inventory and supplier management options allows Oakwood to provide the optimal housing solution whenever and wherever needed. With nearly 3,000 Oakwood Associates worldwide, over 20,000 apartments, and more than 400 network partners, Oakwood can meet any need and delivers with reliability clients can trust.
For more information, visit www.oakwood.com.