Temporary Housing Frequently Asked Questions | Oakwood

What is Oakwood Worldwide?

What are the differences between the various types of housing Oakwood offers?

What is the difference between Oakwood housing and a hotel?

What is the difference between Oakwood and other corporate housing companies?

What types of clients does Oakwood serve?

Where are Oakwood corporate apartments located?

What is included in an Oakwood corporate apartment?

What amenities are offered at your apartments?

Are pets welcome?

Is there a minimum length of stay?

What size apartments do you have available?

What are your prices?

How do I pay?

How do I make a reservation?

How can I find out more?

How do I apply for a job with Oakwood?

Who do I contact with a media request for information?

What is Oakwood Worldwide?

Oakwood Worldwide is an international hospitality and real estate company, and the leading global provider of corporate housing and serviced apartments.

"Corporate housing" describes beautifully furnished apartments, condominiums and homes, ideal for relocating executives and others in need of extended stay accommodations. Oakwood Corporate Housing takes leases on premium residential apartments and homes, adds our signature furnishings, and then sublets the units to our guests.

Oakwood also manages over 50 upscale housing complexes worldwide with the brand names of Oakwood Apartments, Oakwood Residences, and Oakwood Premier. These facilities offer the additional comfort of onsite Oakwood hospitality staff, and a range of services and amenities.

Oakwood Worldwide has locations in virtually every North American city, and in select destinations throughout Europe, the Middle East, Africa, Asia, and Latin America. In business since 1960, Oakwood is focused on providing the finest customer service for its guests around the world. Oakwood Worldwide's founding partner and Chairman Howard Ruby leads the firm's continued innovation, growth, and commitment to excellence.

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What are the differences between the various types of housing Oakwood offers?

In every city where Oakwood opens its doors, guests can expect the highest standard of apartments and customer service. A central reservation system guides clients to the location and brand that best suits his or her needs.

OAKWOOD APARTMENTS are properties entirely managed by Oakwood. They offer both corporate and unfurnished apartments, and have onsite Oakwood hospitality staff.

OAKWOOD CORPORATE HOUSING takes leases on premium residential apartments, adds our signature furnishings and services, and sublets the units to our guests. Oakwood offers corporate housing units in the United States, Canada, and the United Kingdom.

OAKWOOD RESIDENCES combine the spacious comfort of a private home with the services and security of a hotel, including a 24 hour front desk, airport pickup, daily housekeeping, an onsite restaurant, and distinctive home furnishings. Oakwood Residences are located in Asia Pacific.

OAKWOOD PREMIER marries the most elegant luxury apartments with five-star hotel service, and is designed for the discriminating international traveler. Oakwood Premier properties are located in Asia Pacific.

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What is the difference between Oakwood housing and a hotel?

Oakwood offers spacious, fully furnished, beautifully decorated apartments. Our apartments are much larger than both regular and extended stay hotel rooms, and offer a more home-like atmosphere than you'll find in a hotel.

Oakwood provides the finest apartments in each metropolitan area. All apartment residences feature a complete kitchen, and have separate dining, living, and sleeping areas. Even a washer and dryer are included in most apartment units. A wide range of personal services and exceptional amenities, including health clubs and swimming pools, give Oakwood apartments an atmosphere of luxury and convenience, as well as the comfort of feeling at home.

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What is the difference between Oakwood and other corporate housing companies?

Oakwood's exceptional service, selection, innovation, and value have made it the leading global provider of corporate housing. We also offer a extended hour telephone and e-mail reservation service and 24 hour customer service. Oakwood is committed to upholding the finest domestic and international hospitality standards, and even offers its guests a Satisfaction Guarantee.

Oakwood's selection of apartments is by far the largest in the industry. We offer our guests over 15,000 apartment units worldwide. Oakwood is the only major corporate housing company to own and manage its own buildings, in addition to leasing satellite units. If a client prefers, we can place them in a building with Oakwood staff onsite for an added level of service.

Oakwood also leads the corporate housing industry in providing innovative solutions to client needs, such as centralized electronic billing, customized furnishing packages, global corporate rates, and onsite service personnel. Providing the finest service in the most locations, Oakwood is a great value for those looking for accomodations during an extended stay away from home.

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What types of clients does Oakwood serve?

Oakwood's clients are as diverse as the services we offer. Oakwood apartments are designed to meet the needs and desires of anyone who is looking for a home-away-from-home. Some of our most frequent clients include:

  • Over 80% of Fortune 2,000 corporations worldwide
  • Small and mid-sized businesses
  • Entertainment industry employees
  • United States government and military personnel
  • Professional sports teams
  • Senior citizens
  • Leisure travelers
  • And more..
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Where are Oakwood corporate apartments located?

Oakwood's corporate housing is available in over 15,000 locations, virtually anywhere in North America, Europe, the Middle East, Africa, Asia-Pacific, and Latin America. Around the world, Oakwood offers a range of the best and most modern apartments in every market. See our Global Destinations page for details.

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What is included in an Oakwood corporate apartment?

Oakwood furnishes every residence with all the items needed for a comfortable stay. We provide furniture, housewares, linens, home electronics, and even the pictures on the wall! A large television is included in every apartment. Utilities, telephone service, and cable or satellite television service are also included in our rental fees.

Long distance phone calls and specially requested furnishings are not included in Oakwood's rental fees. Weekly housekeeping service is optional for an additional charge at locations in North America. Housekeeping service is standard and included in rental fees in the United Kingdom and Asia.

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What amenities are offered at your apartments?

Oakwood offers leading amenities in all of its locations. Depending on where guests stay, they may find onsite health clubs, swimming pools, tennis courts, volleyball courts, children's play areas, business centers, meeting rooms, grocery stores, restaurants, Enterprise Car Rental service, and more. Each Oakwood reservations specialist can help guests choose a location with the amenities they desire.

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Are pets welcome?

Oakwood offers pet-friendly apartments in virtually every city it serves. Most locations have a pet weight limit and require an additional pet deposit.

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Is there a minimum length of stay?

From January through mid-October, almost all U.S. locations have a 30-day minimum stay. Shorter stays are available at select locations worldwide, including Bangkok, Chicago, London, Los Angeles, Manila, San Jose, Seattle, Seoul and several locations in Virginia close to Washington, D.C.

Oakwood special offers provide furnished apartments for short-term leisure and business travelers during the holiday season. Based on availability, stays of two-five days or longer are accepted in a range of additional locations.

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What size apartments do you have available?

In every location, Oakwood offers a wide selection of one- and two-bedroom apartments, featuring full kitchens and separate living areas and bedrooms. Studio and three-bedroom apartments are available at some locations. Floorplan size varies by location, but Oakwood always offers among the most spacious apartments in each city. Average floorplans measure:

  • 450-550 sq. ft. (42-52 sq. meters), for studio apartments
  • 700-1100 sq. ft. (65 -102 sq. meters), for one-bedroom apartments
  • 900-1300 sq. ft. (84 -121 sq. meters), for two-bedroom apartments
  • 1200-1500 sq. ft. (111 - 148 sq. meters), for three-bedroom apartments
  • If you have a special request or a question about which size apartments are available in a specific location, please contact us.
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What are your prices?

Though most Oakwood locations have a 30-day minimum stay, we list our prices by the day to make it easier for you to compare them to hotel costs.

Select properties do welcome shorter-term stays (see above).

Please see our Find and Reserve page or contact us for rental fees at various locations.

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How do I pay?

Oakwood's corporate housing services include a fully furnished apartment, rent, utilities and any additional fees all on one invoice. Guests typically pay monthly. Corporate housing guests can arrange to have their company billed directly. Companies with multiple employees staying with Oakwood can have their bills consolidated through our National Processing Center.

For corporate housing guests, we accept checks, money orders, and major credit cards. If you prefer, we'll take the hassle out of making payments by automatically billing your VISA, MasterCard, American Express, Discover or Diners Club card. Companies can arrange for automatic electronic payments for all corporate housing stays with Oakwood.

For an unfurnished Oakwood apartment rental, we accept checks and money orders.

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How do I make a reservation?

Making a reservation is easy. Simply find and reserve an apartment on our website, call our Reservation Line. You can even book through your travel agent.

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How can I find out more?

Contact us worldwide by phone, fax or e-mail.

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How do I apply for a job with Oakwood?

Please visit our Careers website.

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Who do I contact with a media request for information?

Please visit oakwoodworldwide.com. For the latest Oakwood developments worldwide, please check our Press Release page.

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