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Oakwood Mountain View
555 West Middlefield Road  | Mountain View,  California   94043-3543  | 877.969.5142
Rental Guidelines
Pet Costs
Pets Allowed
  • Corporate Housing:  Oakwood will collect a non-refundable, one-time fee of $300.00 if a guest brings a pet(s). This fee will not cover damages; all pet related damages will be assessed and charged upon guest departure. Additional rent may be applicable.
  • Residential Housing:  Oakwood will collect a refundable deposit of $300.00 plus an additional $60.00 in monthly rent if a guest brings a pet(s). All pet related damages will be assessed and deducted from the $300.00 deposit with the balance being refunded. Any damages exceeding $300.00 will be an additional charge to be paid upon guest departure.
  • Short Term Stays:  Oakwood will collect a $10.00 fee per day if a guest staying less than 31 days brings a pet(s). Any pet related damages will be assessed and charged to the guest’s credit card upon departure if necessary.


Check In Procedure
  • Please check in at our Front Desk located in the Clubhouse
  • Valid photo identification required
  • Front Desk Staff on duty daily: Sun-Thur 9am - 8pm, Fri & Sat 9am-6pm
  • Security available for check in after-hours
  • To contact Security, please use the courtesy phone located outside the front entrance of the lobby.


Check In Time
  • Check in time is 3:30 pm
  • If you require an early check in, please contact the front desk 24 hours prior to check in for availability
  • It is necessary to provide Oakwood with a 30-day Notice to vacate prior to your departure or lease expiration

 

 


Key Pickup
  • Room Keys, Mail Box Keys, and Fitness Access Cards  may be picked up at the Front Desk upon move in.
  • Registration required before keys are given out.
  • In case of a lock out, please come to the Front Desk for new keys.

 


Arriving at your Apartment
  • Upon checking in at the Front Desk, you will be given directions to your apartment
  • Elevator and stair access available
  • Luggage assistance available
  • Please refer to move in folder and burgundy binder in apartment for additional information on electronics, cable, and phone use.
  • Please call our Front Desk at (650) 528-5000 for additional questions

 


Parking and Access Gates
  • Open, Carport and Covered Parking available
  • Parking is open access and unassigned
  • Please refer to property map for parking lot locations


Check Out Procedures
  • Check out time is 9:00 am
  • Counter check-out at our Front Desk
  • Express check-out available
  • Express check-out envelopes are located by the Front Desk
  • Please place your key(s) and access card(s) in this envelope upon your departure
  • Return express envelope in the check-out drop box, next to the Front Desk
  • You are responsible for the return of all keys and access cards and you will be charged for any items not returned.