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Oakwood San Jose
700 South Saratoga Avenue  | San Jose,  California   95129  | 877.969.5142
Rental Guidelines
Pet Costs
Pets Allowed
  • Corporate Housing:  Oakwood will collect a non-refundable, one-time fee of $300.00 if a guest brings a pet(s). This fee will not cover damages; all pet related damages will be assessed and charged upon guest departure. Additional rent may be applicable.
  • Residential Housing:  Oakwood will collect a refundable deposit of $300.00 plus an additional $60.00 in monthly rent if a guest brings a pet(s). All pet related damages will be assessed and deducted from the $300.00 deposit with the balance being refunded. Any damages exceeding $300.00 will be an additional charge to be paid upon guest departure.
  • Short Term Stays:  Oakwood will collect a $10.00 fee per day if a guest staying less than 31 days brings a pet(s). Any pet related damages will be assessed and charged to the guest’s credit card upon departure if necessary.


Check In Procedure

  • Check in at front desk in Clubhouse
  • Valid photo ID required
  • Guest Services hours: Sun-Thurs, 9 a.m. to 8 p.m.; Fri & Sat, 9 a.m. to 6 p.m. 
  • Secuirty available for all after-hours check-ins 
  • To contact Security, please use the courtesy phone located outside the front entrance of the lobby.


Check In Time
  • Check in time is 3:30 p.m.
  • To inquire about availability of early check-in, contact Guest Services 24 hours prior to arrival 
  • All residents must provide Oakwood with a 30-day Notice to Vacate prior to their departure or lease expiration date

 


Key Pickup
  • Room Keys, Mail Box Keys, and Fitness Access Cards  may be picked up at the Front Desk upon move in
  • Registration and payment required before keys are given out
  • In case of a lock out, please come to the Front Desk for new keys


Arriving at your Apartment
  • Upon checking in at the Front Desk, you will be given directions to your apartment
  • Elevator and stair access available
  • Luggage assistance available
  • Please refer to move in folder and burgundy binder in apartment for additional information on electronics, cable, and phone use.
  • Please call our Front Desk at 408.551.6900 for additional questions


Parking and Access Gates
  • Parking stickers will be asssigned at Check-in; must be displayed at all times
  • Open, Carport and Covered Parking available
  • Parking is open access and unassigned
  • Please refer to property map for parking lot locations


Check Out Procedures
  • Check out time is 9:00 am
  • Counter check-out at our Front Desk
  • Express check-out available (envelopes located adjacent to Front Desk)
  • Please place your key(s) and access card(s) in this envelope upon departure
  • Return express envelope in drop box, adjacent to Front Desk
  • You are responsible for the return of all keys and access cards; lost items do incur charges.