Welcome! We hope that your stay at this property will be comfortable.  Each community has rules and policies to make your stay a pleasant experience for you.  If you have any questions about the community where you are staying, we are happy to provide you with all of the information you need.

Your apartment will be available for check-in anytome after 3:30 p.m. on your scheduled day of move-in. If you required an early check in please contact us atleast 4 (four) business day in advance of your move-in for availability.

We will provide detailed instructions on how to access your keys from the access boxes upon completion of your reservation paperwork. Please feel free to call us at 800-736-8624 with any questions we may answer about your check in.

Upon arriving to your apratment you will find a welcome letter providing you with valuable information abou the area and community as well as parking assignments, your phone number, and mailbox number. Should you have any difficulty, emergency customer service may be called 24 hours a day at 800-736-8624.

Please note the spcae assigned to you on your move in instructions. Guest parking are the open spaces. Vehicles not in accordance with parkig policies will be towed at the owners expense.

All keys, gate/garage remotes and parking permits (if applicable) should be left in apartment at move-out. If you cannot lock the front door from the inside please place the key in a envelope that is provide with your apartment number and drop it off at the leasing office as you leave the property.  If you are checking out after hours then drop that envelope in the after hours drop box. Any unreturned keys will result in charges. Also, all personal items and debris must be removed from the apartment as Oakwood is not responsible for any left items. Check-out is at midnight on the date of your departure.