Welcome! We hope that your stay at this property will be comfortable. Each community has rules and policies to make your stay a pleasant experience for you. If you have any questions about the community where you are staying, we are happy to provide you with all of the information that you need.

Your apartment will be available for check-in anytime after 3:30 p.m. on your scheduled day of move-in.

 

If you require an early check in, please contact us at least one business day in advance of your move-in for availability.

Specific arrangements regarding how you will access keys to your apartment will be sent to you after your reservation paperwork has been completed and returned to Oakwood Corporate Housing. If do not receive your move-in instructions or need another copy, please contact our office directly at 650-528-5060.

In addition to details regarding key access, your move-in instructions will also include directions to your apartment as well as a site map where applicable. This will make locating your apartment much easier.

 

Every effort has been made to make your “temporary home” as complete as possible. If everything is not perfect upon your arrival please contact us at 650-528-5060 or 800-940-7909 and we will take care of it as quickly as possible.

Please refer to your move-in instructions for personalized access and parking specifics.

Once inside the property, please locate your assigned parking space. This will be listed in your move-in instructions. Please do not park in any numbered space other than your own. This may result in your car being towed. If someone is already parked in your space, please park in visitors' parking and contact us at 650-582-5060.

• A 30-day written notice is required before vacating your apartment.
• Prior to your departure please set the heat at 60˚ F and/or the AC at 78˚ F.
• Remember to remove all garbage and food items when departing.
• Please leave all remotes, pass cards, and keys except for one door key on the kitchen counter when vacating.
• There is a $50 charge for each gate card or garage remote that is not returned upon move-out.
• You have been provided with an express check-out envelope in your move-in binder. Please place the one key you use to lock the apartment door into the envelope and leave this in the night drop at the apartment office.
• If you need to extend your stay, please call our office at 650-528-5060 or 800-940-7909 and we will do everything we can to accommodate your needs.