Oakwood Wins Top Industry Award for Corporate Account Management
LONDON – DECEMBER 28, 2018 – Oakwood, wholly owned by Mapletree Investments (“Mapletree”), won the Serviced Apartment Corporate Account Management award at the 2018 Association of Serviced Apartments (ASAP) gala dinner, which took place December 6 in London following the ASAP Convention. The ASAP awards recognize serviced apartment operators, agents and suppliers for their standout achievements in the sector.
Oakwood won the award for its industry-leading tri-regional account management approach, which emphasizes and facilitates genuine strategic and collaborative partnerships, enhancing client relationships and improving retention. Oakwood’s approach serves clients through a unique account management structure, designed to take care of every aspect of clients’ housing needs. Clients are provided with a dedicated account manager supported by experts in such areas as compliance, tracking travelers for crisis situations, enhancing visibility to activity and trends, leveraging volume and reducing costs.
“We’re delighted to be recognized for this prestigious industry award, and we accept it on behalf of our entire team,” said Ken Moore, Oakwood’s managing director, Europe, the Middle East and Africa. “The ASAP is the pioneer of the first global awards program in the industry, so we are thrilled to be recognized at this level. At Oakwood, we continue to lead the serviced apartment industry through our commitment to innovation, customer service and collaboration.”
James Foice, CEO of the ASAP, said, “The Serviced Apartment Corporate Account Management award recognizes companies that deliver innovation, quality and continuous improvement. Oakwood is very deserving of this award, given its impressive and dedicated account mangament structure. It clearly delivers exceptional service and excellent business collaboration, and the ASAP is proud to showcase Oakwood’s achievements.”